Frequently Asked Questions: KYC + AML

Q: Why is KYC/AML required?

Hansecoin together with its partner CoinMetro has implemented KYC with leading verification service providers order to protect against rapidly changing international regulation. By following KYC, you will be protected from legal risks and will receive a more stable level of service.

Q: What Kind of Identification Documents Are Acceptable?

1. Acceptable (must include a photo):

  • Passport

  • Government-Issued photo ID

  • Driving License

2. Unacceptable:

  • Facebook profile

  • Student card

  • Identification card without a photo

  • Credit card

  • Club membership card

Q: What Documents Count as Proof of Address?

Any of the following documents are considered acceptable forms of proof of address, but must not be more than three months old:

  • driving license,

  • income tax letter,

  • utility bill (electricity, water, gas, heating, internet),

  • bank statement,

  • credit card statement,

  • phone bill (only if landline)

If the transaction amount exceeds the value of 100,000 euros, the contributor must provide documents to prove the source of the funds (tax or income statement).


US Residents, Accredited and Non – Accredited Investors
If you qualify as a US accredited investor, under Regulation D of the U.S. Securities and Exchange Commission (SEC) Securities Act, you are required to provide a tax or income statement to submit your KYC application. Additionally, we’re currently working hard to find a solution for contributors who are classified as non-accredited investors as per aforementioned regulation.

As an extra security measure, we will be doing a final, manual review of the documents. This process should usually take between 48 and 72 hours, but it may take longer due to the high number of requests that we’re receiving at the moment. Once completed, we will send a confirmation email to you.

Declined Proof of Address
If this happens, it’s likely that the proof-of-residency document you sent to us has no address on it, or it’s not legible. Please replace your declined document with a new one which clearly shows your current home address. This document can be any official government document showing your name and current address, a utility bill, or a bank statement. The submitted document must contain your current address and must be dated no later than 3 months prior to the submission date. We cannot accept hotel bills as a proof of residence.


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HanseCoin OÜ

Pikk 40-23

Tallinn, 10133